Support

We usually reply within 1–2 business days.

Common questions

How do I manage or cancel my subscription?

Subscriptions are billed by Apple. Open Settings → your Apple ID → Subscriptions → Jobmaxx to change plans or cancel. Deleting the app does not cancel a subscription.

How do I restore my Pro purchase?

In the app: Profile → Settings → Restore Purchases. Make sure you're signed into the same Apple ID you purchased with.

How do I export or delete my data?

In the app: Profile → Account & data. You can export everything as a file, or tap Delete account & all data to permanently delete your Jobmaxx account and on-device data. Subscriptions are billed by Apple and are cancelled separately in Settings → Apple ID → Subscriptions.

My resume upload isn't parsing correctly

PDF and Word (.docx) files with selectable text work best. If your resume is a scanned image, paste the text directly instead — the roast will work on any pasted text.

How do refunds work?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.